Workstream 2 - Firms

Research in this workstream has focused on firm-level impacts.

 

Based on in-depth interviews with workers across 12 different organisations, this study offers a unique on-the-ground report from the sharp end of technology adoption, as it is being experienced by workers from agriculture to operating theatres.

Front cover of report

Based on a survey of 1000 UK firms, this Working Paper explores the extent of AI adoption, the work impacts, and what factors mediate improvements in job quality.

Front cover of Briefing paper

Briefing Paper with initial policy implications, based on the Working Paper exploring adoption of AI in UK firms.

 

This paper by James Hayton provides a review of research on technology adoption, and its impact on work and workers. It summarises key strands of evidence about technology adoption, from the diffusion of innovations paradigm, rational choice models of technology adoption, the sociotechnical systems perspective, and the social construction of technology perspective. It then concludes with a description of the next phase of the research project within the Pissarides Review into the Future of Work and Wellbeing, which builds from this evidence.