Public institutions such as government offices, universities and schools are organisational forms structured by ideas, social norms, and laws and regulations. 

Many institutions are at a critical juncture in terms of their response to the multidimensional policy challenges currently facing them, and the recent pandemic has brought new uncertainties concerning the nature and pace of technology adoption; who will be affected; how, where, and when.     

Education and retraining offers, welfare support and social services provide resources which individuals can harness within the context of this transition, though these are not consistently available across the country. The Review will identify the institutions which impact individual capabilities at work and will design new policies and strategies to address disadvantages and alleviate the risks of automation.